Booking advice and updates
Updates and advice to boost your performance or improve operations.

B.
Must reads: June 2020
Dear Community, To help you attract these guests, our teams have created your Recovery Toolkit. We launched the hashtag #rebuilding to make it easier for you to share and find tips and advice from

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Guest telephone number
Dears Sirs, I would like to know why the guest phone number is no more visible. I really need to contac my incoming guest and his phone number is not available. How can I find it!? I also want to tell

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Can't be seen on booking.com
Hello, I have registered my object about a week ago. When selecting to see my object as a guest, I can not make a reservation. It also happens on diferent accounts. Although I had my first reservation

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how to set up 7 day rentals starting on saturdays
How do I set up 7 day rentals on this site, as I only want saturday arrivals during the summer

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Abusive guest
Hello all. i am new to this so please be gentle! i have received a booking which I want to cancel. The customer requested several alleviation’s to my house rules which I refused. (He has a baby and I

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Disrespectful guests
Hello, At the moment i have a booking in Chessington house , the booking for 6 people , there are about 15 ppl every night having parties , all neighbours are complaining I tried to speak to the

B.
Have you welcomed your first guests yet?
Hi everyone, As more and more guests begin to travel again, and we start to emerge from these challenging times partners like you want to hear what your experience has been like welcoming guests back

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Booking # ***
Hi, with this Booking #***, guest has requested to change to 1 room from 2 rooms. We have advised them to amend from their side, but they haven't. They have paid upon checking in for 1 room now

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Ian Trott
Hi Is anyone else having bookings made before lockdown has been lifted and without contact first by Booking.com?

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reservation problems
I cannot get in to my property listing to correct problems. I blocked out all unavailable time but they have taken reservations and then cancelled them, and want to charge me. How can I delete my
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Updates and advice to boost your performance or improve operations.
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