Booking advice and updates

Updates and advice to boost your performance or improve operations.  

1

Guest telephone number

Dears Sirs, I would like to know why the guest phone number is no more visible. I really need to contac my incoming guest and his phone number is not available. How can I find it!? I also want to tell
1

Abusive guest

Hello all. i am new to this so please be gentle! i have received a booking which I want to cancel. The customer requested several alleviation’s to my house rules which I refused. (He has a baby and I
1

Disrespectful guests

Hello, At the moment i have a booking in Chessington house , the booking for 6 people , there are about 15 ppl every night having parties , all neighbours are complaining I tried to speak to the
1

Booking # ***

Hi, with this Booking #***, guest has requested to change to 1 room from 2 rooms. We have advised them to amend from their side, but they haven't. They have paid upon checking in for 1 room now
1

Ian Trott

Hi Is anyone else having bookings made before lockdown has been lifted and without contact first by Booking.com?
1

reservation problems

I cannot get in to my property listing to correct problems. I blocked out all unavailable time but they have taken reservations and then cancelled them, and want to charge me. How can I delete my

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Updates and advice to boost your performance or improve operations.  


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