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Cancel booking

Hello, they have made a reservation in my accommodation that I have rented for a long time and by mistake I did not delete it from booking. I have some way to cancel the reservation? Thank you

1 Replies

7
Aaltje B.

We all make mistakes Marisolhr884.

Try to contact the office or write the message with the screenshot attached via the login to Inbox and message for booking.com

Apologies to the team. But you may still have to pay extra for an alternative booking for the guest.

Hope you have time enough to solve it.

Otherwise, you can call the guest yourself and arrange something on his / her behalf with permission.

Things happen sometimes. Try to solve it now and forgive yourself.

Wishing you a great hosting season.

Greetings,

Aaltje B.

3 months ago