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Guests cancelled but left a review
Booking #***, Linda *** didn't stay at this motel, and her booking got canceled left a review.
Hi Kent Motel,
Thanks for your post, it’s great to see you getting involved in the Community :) Do you have a specific question or advice to offer?
Looking forward to your next post,
I dont think it's allowed for a guest to leave a review if they cancelled or were a no show, provided of course the guest cancelled online or you marked them as a no show on your extranet from mid night that night.
If both of those things didnt happen....then that's how the guest can leave a review.