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Payments by booking.com

Well, Morten Larsen, Head of Product Marketing at Booking.com

Being new to this, i have tried to opt out of payments by booking.com, it is extremly difficult, i have messaged booking.com 3 times on how to do, the replys are just marketing propaganda, i have tried for 3 solid days to ring the number +6626105877 nobody answers, i then go to your post about "ask me anything" and find after about 14 questions in 4 weeks the post is not taking any further questions!!!!

The reason i want to opt out is that:

I do not want to wait a month after guest checks out to be paid (all other sites pay a lot quicker), but good way for you to make even more money from my money!!!! 

Plus the people who i target will not pay in advance by card, they cannot afford to as they are groups who all pay towards the cost.

I do not like Booking.com automatically opting me into something i do not want and then making it very very difficult to change things

So maybe Mr Larsen you can tell me how to opt out or give me a telephone number that actually works

Thank you,

Nunrapat L Mrs

3 Replies

6
Bandara Hotels…

Dear Ratreeseangnamg,

First of all please note that is forum is where Booking.com partner get together and help each other. I do not think that Mr. Morten Larsen will be able to see this post.

I ma not sure where your property located. But I assume that is in Bangkok if yes you can try this number 02-058-5855 or 02-058-5828.

And can I know more which payment you want to opt-out. So I might be able to advise you more.

8 months ago
7
fluff

We have opted out of pre-pay for the same reason coupled to no virtual card capability.
When BDC first introduced it we were not even told until the first booking. That's when we jumped on it and killed it stone dead. That first booking took over 3 months to be paid.
Second place just listed and we informed the finance department that we would not be accepting pre-pay. They confirmed within a couple of days.
Be sure to direct your message to the finance department, they are the best of all the departments for straight answers and reactiveness.

8 months ago
1
Shabrinair

I need to know if commission due from booking.com is credited in my account.

Flipflops beach shack

Mamallapuram

4 months ago