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[ Winner Announced] Click 2019 - Want to be the next Partner Community Ambassador?

Hi everyone,

If you wished to visit Amsterdam at some point this year, we reckon now is the perfect time to start planning the trip.

Why now? Because Click 2019 is around the corner and we would like to give you the chance to get a free passes for the two day event.

HOW

All you have to do is answering this question: "If you had one question you could ask our CEO, what would it be?".

We'll then randomly draw the winners and communicate them to the community.

RULES

  • All Booking.com partners on the forum are welcome to compete
  • One entry per person, you may change your entry, but only once
  • Winners will receive one entrance ticket to Click 2019
  • Tickets will only be available to the winner of the contest (can not be exchanged or sold).

Deadline: Friday August 9th - Booking.com may use the submitted content for other purposes (e.g. marketing) and that we can also edit in a way that we deem fit -  

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21 Replies

9
M Adamopoulou

Although I have visited magnificent Holland I would love to visit this beautiful country again!!!

Cancellations!!!!!

Almost all of our partners from different countries have huge problems with cancellations.

Many partners have been forced to change their rates and have only non-refundable rates.

This of course doesn’t solve the problem and is not for the benefit of no one.

I agree to have the option to cancel but I do not agree to cancel any time as many times as you want....again and again....

My question therefore to the CEO of booking.com is are you willing to take serious measures so in your cancellation policy there is a limit for guests who want to cancel their reservation???

Thank you in advance for your understanding to this vital problem.

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1 month ago
5
Isle of Wight …

My question would be "Why don't you just make the system and policies as easy and flexible for owners as AirBnB do, instead of being 'obstructive' with ridiculous rules and policies?"

1 month ago
5
Isle of Wight …

It's a shame we can only ask one question. Maybe someone else could ask "Why do you not train your support staff properly to understand issues (including reading back through previous comments in a series of support emails) and resolve them quickly and easily?"

+1
1 month ago
7
Bandara Hotels…

I totally agree with you, we always facing same problem every single time we contact support team. But I also have to say that Booking.com support team has been improve a lot in the last 5 years but it still not good enough.

1 month ago
5
Isle of Wight …

If anyone is stuck for a question to ask, how about "Booking.com refuse to allow property owners to protect their properties with a damage deposit because, in the words of Booking.com, we, the property owners, are 'not trusted'. AirBnB, TripAdvisor and HomeAway all allow us to protect our properties, and of course the next guests, with a damage deposit, so why does Booking.com not trust us and treat us like criminals?"

+1
1 month ago
5
Isle of Wight …

Having had another double booking because of the Booking.com calendar sync not working properly, maybe someone can ask "When will Booking.com fix their broken calendar sync?"

1 month ago
1
Le Grove Apartments

My Question would be, What measures are being taken and is enough being done to stop Credit Card Fraud?,

Offender accounts should be blocked once reported, not given the platform to become repeat offenders!

On a positive note 

Loving the reports can we expect more analytics maybe one on credit card fraud?

Aruman Hind

+3
1 month ago
7
Bandara Hotels…

I agree once we report credit card decline we should be able to reject that booking instranly not wait another 24hrs for guest to contact us back.

1 month ago
1
Alex Dolapchiev

Actually 2 questions - one as a client and one as a partner:

Client question - How you will protect me as your valuable customer since you are selling many not categorized properties that at the end of the day are pure scams? If I keep reading scam stories from people used Booking.com for a reservations I will loose my trust and you will become just the regular booking site. 

Partner question - How can I attract more customers and be more visible without keep giving discount on discount on discount? At the end of the day every room have a cost and the amount of your commission is decreasing.

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1 month ago
4
Benita Cyster

Question: what are we as accommodation owners  to BDC? Service provider? A vehicle to income for BDC? in all my experience - your customer- your and our guests has come first with whatever issue - We are supposedly to be partners - equal partners thus - i had an issue last week where an international guest ( from Spain) booked on a domestic special ( local South African travellers) had and asked BDC to assist, but NO they did not - Yes they mailed to make sure they get their commission. I asked for help and was shoved aside.  Would love to know our value - God bless

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1 month ago
5
Ilaria - Commu…

Hi everyone,

Thank you so much for your entries and participation. 

I'll soon post an update with the winner of a free Click 2019 pass. 

Have a nice day,

Ilaria   

1 month ago
9
M Adamopoulou

Hello Ilaria!!!

Very nice to hear from you again!!!

Thanks for info.

Last week I had dear friends from Italy....

Ciao Bella...

29 days ago
7
Bandara Hotels…

I just saw this post and know it already pass deadline but still wanna share.

 

My question will be How Booking.com will be more unique and stand out from competitor, that customer must/should make a booking thought Booking.com website.

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1 month ago
5
Ilaria - Commu…

Good morning everyone!

Once again to you all for entering this contest. It's with a great pleasure to announce the winner of the Click 2019 ticket :)

  1. Bandara Hotels & Resorts  
  2. Alex Dolapchiev
  3. Isle of Wight Vacations
  4. M Adamopoulou
  5. Le Grove Apartments
  6. Benita Cyster

Wish you all a great day ahead :)

- Ilaria 

 

+1
30 days ago
7
Bandara Hotels…

@Ilaria, thank you for great news, and I really would love to attend the event. But I do not earn this award this time. As I submitted the question after the deadline.

 

Moreover it quite too short notice for me to book the flight and plan the trip to go there. Hopefully I can join next year.

29 days ago
1
Le Grove Apartments

No Bother, I shall happily accept the prize and ask your question

to the CEO, let me know if you will be happy with the following,

What plans do you have in place to have Booking.com stand out from the crowd and separate it self from the competition? driving consumers to book through the booking.com.

 

29 days ago
7
Bandara Hotels…

Dear Ilaria, I am really sorry once again. As I didn't thought that I gonna win as I submit after the deadline end.

28 days ago
9
M Adamopoulou

Congrats Bandara!!!

I am so happy for you. Its a shame that you cannot go although you are the winner and you deserve it 100%.

Wish you can make it next year.

 

+1
28 days ago