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Booking ***
Reservation with booking number ***, for last name*** did not show up on our PMS but it did show up on the extranet. Had to make separate reservation for this guest as a "walk-in" guest.
Can we please have this cancelled?
You have posted this on the partner forum so we cannot help with a specific booking. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us