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Bookings
Hello, I logged into my site tonight and found that I wan not availeble for booking, does'nt anyone know why it closed all my days? is this somthing that happends on a regular basis?
If so I may simply close the account and find elsewere..:-(
Hi and welcome Gilles,
As a fellow partner we try to assist each other as this is not a direct line to the support teams.
As a new member typically the issue is related to one or more of these:
First thing I would suggest is open the Calendar, under 2nd menu.
Choose List view, now review the inventory count for the room(s) per date. If null or 0 that is reason one.
If all rates boxes are blank that is another reason.
One thing when you load the homepage of the extranet do you see this :
[Open / Bookable] with a green background?
no then either verification has not been done or pending or you forgot to click go live.
Also for payments , prepaid I strongly recommend: Payments by booking, takes the hassle out of collecting payments yourself.
https://partner.booking.com/en-gb/help/policies-payments/how-can-i-join…
https://partner.booking.com/en-gb/solutions/ease-your-workload
Kind Regards
TIP: Add your property link to your partner profile. Its helps other partners assist you .
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
If you need direct support use Partner Help Contact Us in the footer of this page.
Or Extranet > Inbox >booking Messages . Click on Contact Us.
I have reset all my dates to my room, so hopfully it won't happend again, thanks