HELLO, THIS IS MY FIRST TIME IN THIS CHAT. I FIND IN MY EXCELL THAT I HAVE 3 RESERVATIONS BUT WHEN I GO TO RESERVATIONS IN BOOKING.COM THERE ARE NOT THERE. I JUST HAVE THE LAST NAME OF THEM BECAUSE I DIDN,T THINH I WAS GOING TO NEED ANY FURTHER INFORMATION. IS THERE A WAY TO FIND OUT WETHER THEY CANCELLED OR WHAT? THANK YOU ALL, LUCRECIA
HI - I am no expert on this but to me if it is not in booking.com it hasn't happened - I get lots of reservations then cancelations (mainly due to them not reading all the info about the house which says there are shared bathrooms and not en-suite - for prices I charge do you think I'm on drugs?) - however when this happens it is always show on the booking.com web-site - that is the booking and the cancellations. Whilst this has been immensely annoying and a waste of my time it has been clear and I can see what has gone on - hope this helps or someone can help you that Knows more - where does your feed to excel come from ? Kind Regards Richie
Yes I was a little excited to start to get booking with booking.com. I also do get a fair amount of cancellations. Thank you Richie for your explanation.