Client trying to blackmail

Hi everyone.

I´ve listed my apartment on Booking 2 months ago and till now everything was going smooth.

Today a guy who reserved the place for 10 days arrived and told me to lower the price or he will cancel the reservation. I told him to cancel it but he didn´t and is staying there (I have a locker for self check-in and check-out). 

The problem is that I´m concerned that now he will give me a very bad review and drop my score... (9,5).

How would you handle this? Thanks in advance.

consuelo ruiz 4 years ago

Hola Raul

Creo que podrias arreglar la situacion si se ponen de acuerdo en tomar unos dias con booking y otros dias aparte y esos dias le das un descuento como pagando la comision. De pronto acepta y todos contentos.

Saludos desde Colombia.