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Does Booking.com have a "Users Manual"?
Dear Kind People, When I am in high season it is difficult to have enough time to comb through Booking.com Partner Hub looking for an answer to my questions. Telephoning to Booking.com from where I am takes 20 to 25 minutes. Is there a guide somewhere?
I do very much appreciate everyone here that take the time to answer our questions.
Thank you in advance
Dear Nancy, welcome to the Partner Community.
I really dont think there is a manual!!!
If you search in the Partner Help by content you will find anything it may concern you. Its better than a Users Manual... and of course this Partner Community has many excellent partners that are always willing to help and support partners. This Community is a gem!!!
Please, upload your profile photo and introduce yourself.
Wish you a beautiful day.
Thank you for your answer.
Too Bad! A manual of some sort would have been so helpful to know the advantages and limitations of Booking.com before joining. I have been mislead by the website's look. Example is, under Payment > Credit card details. It turned into "not allowed to see credit card details." I lost income because I did not know I would never be allowed to see the guests credit card details be compensated for no shows. That piece of knowledge took hours on the telephone to get.
I posted at least 12 times in the last week about this ..... ask Booking.com to set up Payments by Booking.com .... have a look at my profile to see the comments I've previously posted about this .....
Dear Nancy, so sorry to hear about that.
You are right...in the begining everything is complicated.
In Greece we have a saying...if you dont pay you dont learn..
This Partner Community is very helpful...so please search your way...before you proceed to actions that might lead to loosing income...
Wish you a beautiful day and please introduce yourself...
Hi Nancy,
I think you might be referring to this :
https://partner.booking.com/en-gb/help/first-steps
Thank you for your answers. You have been very helpful. Now I can continue to partner with Booking