I received two reservations for the start of April, however I will not be able to receive those clients due to an inconvenience with the house on that date. I tried sending a cancelation request to the clients and no one has answered me, I sent multiple messages to them telling them what happened and apologizing for it, but the reservations are still there, no one has answered. I dont know what to do at this point. How can I contact the clients directly? Or is there another way I can solve this? Thanks
Since you have already notified them :
Request Cancellation - By Host
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