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I want to cancel my bookings
Hi
I am wanting to close my apartment that I rent in my house for the forseable future due to the Coronavirus.
I am over 70 with underlying health issues and the apartment is on the first floor of my house and I manage and clean it.
How can I cancel the bookings that I have? I have contacted BDC but they said they would get back to me but havn't. I have guests arriving next week.
Thanks Pamela
Relocate the guest to another property. Phone around and let the guest know.
Hello,
For cancelling the booking, please go on reservation detail of guest, then there you could do
Hi Pamela Wheeldon! Thanks for posting in the Community!
Please contact our Customer Support team to the numbers below, they will assist your to cancel reservations or relocate guests.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Best regards!