I have joined with booking.com few months ago. I got many bookings but unfortunately still no even a one booking arrived . I'm waiting for guset untill midnight and mark the reservations as no show . Some one can help me .

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Judy Gathiru 5 years ago

Hi Lojithrambukwella,

I had the same problem though some of my guests showed up, But some still do not show up and booking.com does not even take my money i charge for no show. It is very frustrating. I am in Kenya but working on a solution. My policy says i charge full amount for no show. Once i set up local payment i hope i will not feel the lose since this clients hold the house for days and i miss other booking.