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Property Registration
Please please can someone help me? I have been trying to list my property on Booking.Com however as soon as i get to the property type page and highlight Guest House and click continue i get "System Error please try later" I have made umpteen phonecalls to booking.com and over 35 emails and they aren't capable of resolving. i cannot get into the Extranet page as when i log in it just takes me to my complete your listing page, which starts the whole process off again. I've set up a second account, changed browser & passwords and am now at a loss as to how to continue?
Thanks
Hi Kim Sanders
Can you please take a screen shot of the full browser including all edges of the browser window.
I am curious to rule out the browser as being the source of the error.
<CTRL+F5> will clear the cache on most browsers/
Which browser are you using?
Alternatively try another browser.
Such as Edge, Chrome, Firefox, Opera, Internet Explorer
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.
Hi Barrie
Thank you for trying to help
Does this help?
Many Thanks
Hi! Kim
Sorry to hear about your struggles...what a mess!!!
It is better to use Chrome browser as it is responds better with BDC.
If you have created a second account...now you have to contact BDC so they delete the first one.
Hope, Barry can help you find your way.
Wish you luck.
Thanks, i originally tried on Chrome and switched to Edge, its a total nightmare and quite frankly booking,com dont have anyone that is capable of helping me
Hopefully, Community Admin. will jumb into the conversation to help you.
Wish you all the best.
Dear Kim Sanders! Thanks for posting in the Community!
We are sorry to hear about your struggles with the registration form. Please try to use Google Chrome browser. Before opening the registration from, please delete browsing history and cookies.
Best regards!
Oh! nice to join us Community Admin and help Kim.
Hi
Thank you, I originally tried on Google Chrome too, looking at the Facebook page someone else from my location had the same problem in December and it didn’t get any replies, I’m in Jersey and so was he, I’m wondering why I can’t register as there are other properties in my area registered! I cannot access the extranet it just asks me to continue registration and takes me to the page that fails, I don’t have any tabs to message or anything else. I can only think it’s my location, any ideas greatly received!
Hi! Kim
Sorry to hear that although Community Admin. jumped into the conversation it did not help you resolve your problem.
Have you tried to register your property through another device???
Just a thought....
Give us feedback if you succeed....
Hi
Thank you for your reply.
ive tried iPhone, 2 different laptops and a desktop, it’s impossible?? ??
Grrr....thats unbelievable....
I wonder what exactly your local BDC office has to say about this???
I spent hours on the phone to various people, can you believe that one woman suggest I try again in 3 months or next year???*** I was ***!!!??
Sorry, Kim...cannot stop laughing.....
Grrr...this is absurd...cannot believe you have such a lousy service.....
I feel very fortunate for having excellent BDC support team.
Please dont laugh but maybe you can call another BDC office... some partners have even called abroad to Netherlands....
Try to keep cool....