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Urgent Help Required
Good afternoon
my name is Rachael I am the head receptionist here at the RNLI college in Poole. Due to the COVID-19 outbreak we will closing the college to all leisure guests until the 1st May. We need to cancel all our reservations within this period. We have 2 bookings which we are unable to cancel. The building will be shutdown first thing tomorrow. We need assistance in cancelling all of our reservations. PLEASE could someone call ***
Many Thanks
Request cancellation via the extranet or phone the guest and pass on the booking to another hotel.
Hi RNLI College reception! Thanks for posting in the Community!
Please contact our Customer support team to the numbers below, they will help you with the reservations:
https://partner.booking.com/en-us/help/where-you-can-reach-us
Best regards!