0 Property Views for the past 6 days

Hi everyone!

We are experiencing a very frightening situation at the moment as our property hasn't received any bookings, views or search results for the past 6 days. It is still shown as "open/bookable" and views etc. were quite constant beforehand. Another thing which happens is a decent downtrend in popularity since exactly 6 days. 

Can you think of any reason for this? We have just listed our property a few months and have never experienced that. 

Thank you in advance!

Greetings from Saigon,


2 Replies


What is the general trend in Saigon for the same period?

Have you checked your competitors for rates and promotions?

How does it compare to the same period last year?

Are you also listed with Expedia? If yes, they have a neat feature that tells when a booker has looked seriously at your property but actually booked another, by name. This allows you look that property up and compare to yours. It may simply be the booker wanted something different/cheaper/higher-end than yours or it could a be a perceived value thing or review standard that you may need to attend to.

p.s. I like your logo, it's almost identical to one I had for an Asian foods store I once had in the past.

8 months ago

Thank you for the answer first of all!

We are still in high season in Saigon, so there's a lot of tourists here and the occupancy is generally quite high in May. There's many new hotels/hostels/homestays popping up here at the moment and those new properties get an extra boost from booking and additionally they also set their commission rates higher to get even more promoted. But I don't think this is the reason for 0 views for our property as the views just dropped from one day to another.

We run this homestay for about 2 months now, so we can't compare it to last year, but that would have been very valuable for sure.

We are not listed with Expedia yet but we might have to have a look at other OTPs if the downtrend doesn't stop soon. We really appreciate your advice!

We got the logo designed by our friend and we fell in love with it the moment we saw it!

8 months ago