We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Blocked account!

Hello dear Booking.com,

I hope you are good!

I need your help! Please can you help me about my property's account?! When i enter to my property's extranet and when i type login and password it show's "ACCOUNT BLOCKED"!? But how? I know my login and password!

Also i asked to send change password link to my e-mail i can't get message about it!? Please give me help! I'm trying it more than a week but i can't get answer from you! 

I hope good news from you! I hope.


All the best

Art House Hotel manager (Khiva,Uzbekistan)  

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