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Ilaria - Community Manager

Boosting your property performance FAQ

Want to get the most from the Boosting your Business topic?

What’s the Genius Program?

What’s the Preferred Partner Program?

What factors affect my visibility?

Which channel manager should I use?

How can I get more bookings in low season?

  1. How can I get in touch with Booking.com? If your question can’t be answered by another partner, please send a message through your Extranet inbox or find your contact number.
  2. Why didn’t my post show up? We have a filter designed to automatically detect spam, however legitimate posts can often be caught too. If you’ve been waiting more than 24 hours, please send an email and our team will check it for you. If your post contains sensitive information (for example, guest confirmation number) or profanity, these words will be edited out and the rest of the post will remain intact. If your post is removed for violating the community guidelines, you will receive a notification email alerting you of this.
  3. How can I manage my email notifications? Add notifications by clicking the Follow button while browsing any forum thread or topic. You can unfollow a thread or topic either by clicking again on the button (to ‘unfollow’) or unsubscribing through the link in your email notification. If you start a post or reply to an existing post, you’ll automatically be enrolled to receive email updates.

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M Adamopoulou 5 years ago

Laura thanks for supporting us in every way. Have a nice weekend.

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Dawn Oliver 5 years ago

I have to say it is always a pleasure dealing with Booking.com. Helpful efficient and reliable

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M Adamopoulou 5 years ago

Laura for us newbies you are treasure.
Cheers!!!!

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Pineapple55 5 years ago

Yes I have always found booking.com a pleasure to work with. They will do whatever necessary to keep you informed and happy. Also the support team are very knowledgable and explain things very clearly.

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M Adamopoulou 5 years ago

Hello! Pineapple55 and welcome to the forum. Booking.com is an expert in the Hospitality Industry and it’s up to us to make our partnership a flourish one.

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Pandyalaport 5 years ago

Hai Laura,

Hope you are fine. I, MUHAMED KUNHI. T.K.P, Managing Director of PANDYALAPORT, the first Community Tourism Project of North Malabar, Kerala State, India.

I am fully satisfied with booking.com.

Yours sincerely,

Muhamed Kunhi.T.K.P,

pandyalaport@gmail.com

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M Adamopoulou 5 years ago

-Pandyalaport Booking.com is certainly a leader and it's a pleasure being a part of it. Unfortunately Laura is not with booking.com any more but Brooke here always available to support us.
Have a good day...

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Bev2steadman 4 years ago

I am very happy with the support I have received from booking.com