1
Answered

Calender all wrong

Booking.com calender for August is out as days do not match dates

14 Replies
44 Views

8
Leandri Klopper

Hi there,

Do you maybe have a screen shot?

I suggest sending it to Booking.com via Inbox->Booking.com messages on your extranet so that they can ensure everything is loaded correctly.

Best of luck!

2 years ago
1
Specialday1

my calender is all wrong for the rest of the year the days are not matching with the date

2 years ago
1
Westnotts11

Hi Leandri,

Thank you for your help but I have already tried that and they were very helpful but a week later and the problem is still there. I had guests booking Fridays and Saturdays at the lower midweek prices.

2 years ago
8
Leandri Klopper

Hi again!

:-\ That's not good news.

Okay well then I can only suggestion going with the old IT solution, try turning it off and on again.

Go and redo ALL your rates manually on the calendar. Even if it is showing correctly, type it in again.

If it persists, I suggest bothering the good men and women at Booking.com customer care until it stops reverting back to the incorrect rates.

Best of luck!

2 years ago
1
5seaviewroad

I phoned them and so far so good they have corrected the problem

2 years ago
1
Westnotts11

Thanks for phoning them too because mine was still faulty on all my computers even after I phoned them. I didn't realise the whole of B.com was faulty.

2 years ago
1
5seaviewroad

The problem was back again. I phoned and was told to press Ctrl - and go to 100%. This seems to have corrected the fault but we will see tomorrow

2 years ago
1
Thegalleryolinda

I have the same problem, dates don't match days on Booking.com calendar on my computer. The days/dates are correct on mobile app, PULSE.

I have waited on phone 12 mins, line very bad, couldn't hear person, so had to hang up. Rang again, waited 12 minutes, now been transferred to another department....up to 22 mins now...waiting

Was asked for security details first time, now another department, asked for them again. Girl tells me I need to send a print screen, tried doing that and couldn't tell if file had attached. Girl said send anyway, and tells me she has received the file. Comes back to me to tell me that I should be using Google Chrome, not Firefox, because G.C works better !!!!!!!!!!!!!!!!!!!!!!!! She asked me to download G.C. and see if it fixes the calendar and then to ring them again aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhh!!!!

2 years ago
1
Westnotts11

Yes, they don't seem to be taking this seriously. It is faulty across all operating systems and when I phoned the chap could even see the problem at there end so it is purley a Booking.com fault. I'm wondering if we should start going down the formal complaint route?

2 years ago
1
5seaviewroad

Mine is still correct after pressing Ctrl - (minus). Hope that is the end of the problem

2 years ago
1
Westnotts11

Hi, Looks like B.com have fixed it as I did not need to do anything at my computers and now it works again. They were aware of the fault at there end so lets hope it's ok for everyone now. Thanks everyone byeeeee

2 years ago
8
Leandri Klopper

Hi everyone.

Good luck everyone! I'm sure you will all get there. Thanks for the update Westnotts11 !

(...5seaviewroad , seems like you are in .. Control... of the situation hehe. )

Keeo well all!

1 year ago