We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Can you please change my hotel picture on your facebook ads?

Hi Booking.com team...

I saw your facebook ads that promoting my hotel as below;

I think the picture used to promote my hotel (COOP Hotel Putrajaya) is not very nice compare to others.

Can you use one of these picture?

or the whole of my hotel's building...



1 Replies


hi! not really sure booking.com admin are pretty active in this forum and a better option is to send them an email directly via the booking.com extranet (log on > Inbox > booking.com messages)


2 years ago