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Cancellation Fee Exceptions

Hello,

I  want to know about to waive fees with set Cancellation Fee Exceptions, does that mean even the case of non-refundable and the guest cancel the booking and I don't need to pay any commissions?

Thank you 


3
Akwador

Hi,

You can certainly waive cancellation fees - just insure you advise Booking.com within two days of the booking cancellation that you have done so otherwise they will assume you charged your cancellation fee and charge you commission.