1

Hotel close

Hallo

we should close our hotel between 10.04.19 - 25.04.19

 

what should we do please help us

 

we have some resevation at this time

 

kind regards

 


11
BrookAve

 

Hi 

 

You can close rooms, alter inventory to 0 for dates but then message the guest to see if you can work out alternative dates.

 

Failing that contact support team to advise of the close status due to scheduled maintenance.

 

 

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.