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How do I connect booking.com with my payment solution?

 Hello!

I've been in the business for quite a few years, actually running a few properties in Mexico City. I'm attracting new vacation rental home owners by showing them how booking.com will boost their bookings due to the market place they offer.

I have a contract with a payment solution to process the booking virtual card and the customer credit card, but I need to find out how to connect the booking.com extranet to this payment service. I need to pass the credit card data through a secure system to my payment processor.  I've been doing manually all the payment process, but the more I grow the more possible to get into errors. How can I automate this process? An API? Webservice from booking.com?

Please help with ideas, solutions or products from booking.com

Thank you!

Nelson

2 Replies

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Jessie & Jay (…

I am not sure our set up will work for you as you mention that you have multiple properties. We operate a small bed and breakfast in Canada. We have a Channel Manager and Property Management System (PMS) that integrates with a payment processing gateway (stripe.com). The guest books through Booking.com *BDC), the reservation is forwarded to our PMS (cloudbeds.com) which captures the credit card information and, updates our calendar as well as updating our other OTA calendars. We then process the charge through the PMS software for each booking. We need on to enter the total amount to charge the credit card, the credit card details are automatically submitted to the payment processing gateway. So unless you enter the incorrect amount there is little chance for error.

8 months ago
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Nelson Ojeda Castro

Hi Jessie & Jay! That is what I've been doing for the past 3 years! But my business volume is growing a lot, and I need to automate end to end. I wrote a note to my Booking.com market manager, and he suggested having the channel manager to transfer the credit card data to the payment solution with an encripted method. I have set up this coming monday a meeting with my payment solution to see if they can offer an integration between my channel manager and them. The idea is to automate the process end to end, totally touchless just manual intervention if the credit card has an issue. In my case, less than 20% of the time, 80% of transactions are successful.

Thanks a lot for your input! Really appreciate your time for writing your comment.

Nelson

8 months ago