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i am overbooked and i need help to cancel a reservation from a guest

 i need to contact booking so that muy guest doesnt get charged for cancelling her reservation.

 


B.
Carolina

Dear,

Thanks for sharing. To save you time, here’s an article in Partner Help that explains how Booking.com can help you with an overbooking in detail.

Good luck on your partner journey!
Carol

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Charmaine Strydom

Hi I need URGENT help _ overbooked - was not blocked on bookings and now have A dubbel booking! Please to help guest with alternative accommodation! Booking done with Memory@Longwy! Charmaine Strydom