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IM TRYING TO CHANGE MY DATES FROM CLOSE TO OPEN BUT I CANT DO THAT, I SE A RED POST "RATE NOT ACTIVE IN HOTEL". CAN YOU HALLP ME?

IM TRYING TO CHANGE MY DATES FROM CLOSE TO OPEN BUT I CANT DO THAT, I SE A RED POST "RATE NOT ACTIVE IN HOTEL". CAN YOU HALLP ME?

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8
Leandri Klopper

Hey there,

Welcome to the forum.

The only reason I can think of why it would say that is if you haven't set up a rate category yet. Check that first -Rates and availability -> rate categories.

If that doesn't work, my suggestion would be to not keep struggling by yourself. Phone a booking.com consultant, they are always willing to assist and they are much more knowledgable in these things.

Best of luck!

1 year ago