We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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Keep receiving booking from guests with same address

I kept on receiving booking from 4 different guests but same address. xxxxxxxxxxxxxxxxxxxxxxxxxxxx  Anyone can answer? Thanks

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Leandri Klopper

Hey Lady Pabuna,

Sorry to hear about your struggles.

Did you phone the clients and ask them about it?

Sometimes I get about 3-4 bookings with the same phone nr and it ends up being a group of friends who are all going together but they didn't know to use their own contact/personal details.

Hope to hear from you again !

2 years ago