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My property is showing as sold out , but actually it is not sold out please help enable the property and not showing booking .com

My property is showing as sold out’ and not showing booking .com

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11 Replies
177 Views

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M Adamopoulou

Hi! Mircontinental and welcome to the forum. Search again as a guest and make sure that your rooms are shown as sold out.
If you still have problems send a message request through your extranet inbox or call your BDC local office for support.
Wish you luck.

1 year ago
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Kbredd Thergroup

Please help me with this problem. I tried to get a pass code to confirm property but I never received it and now they are saying I have to wait 12 days and that will not work for me as my property is available on June 28 to July 5. HELP

My property is showing as SOLD OUT, but actually it is not sold out please help enable the property immediately or I would like to take the post down. This is a very HOT PROPERTY and I have no time to waste.

1 year ago
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M Adamopoulou

Dear-Kbredd-Thergroup sorry to hear about your problems, but this is not something that I can help you with, as I am a partner like you. Only booking.com is authorized to provide you with the verification code. Please try to contact your local BDC office and ask for support team to help you with this matter.

Wish you luck.

1 year ago
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JAVE

I also have the same problem

1 year ago
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helen you

so it means that we have to wait for the verification code that may take some times we will receive?But how come my friend say during when she register, she not have to wait and she can successful used it......

8 months ago
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M Adamopoulou

Dear Helen, maybe you should ask your friend... for more details...

 

8 months ago
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M Adamopoulou

Dear Helen please give us feedback about registration if you find something from your friend.

Keep well.

8 months ago
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Nancy Gill

I had this problem, it is because I did not see all the restrictions on my calendar. I was missing the no arrivals and no departures restrictions. Had to call in to get the agent to add it to my profile, I then turned off the no arrivals and no departures settings. She said it will take a few minutes for the front end to update and not show as sold out. 

7 months ago