user avatar image
1

New guest reviews

It is bad enough that an anonymous review can not be replied to, but now Booking.com have added an extra review score, although you may get a 10 out of 10 for everything the final review can end up being a 6.  This scoring is not done on an average, your final score now is based on the overall final score.

I find this totally unfair, why have the other 6 reviews, why not just have an overall score out of 10.

+2
3 Replies

7
fluff

Some were happy with the old averaging of 4 faces, weirdly worth 2.5 each. Many thought this was unfair as a minimum of a 2.5 drop happened when a guest thought a place was less than amazing in their view.

Many asked for a straight 1 -10 score system across the board. BDC decided to hang on to the 4 faces and add a solo-scoring 1- 10 as well. So now it may be that everyone is unhappy!

Coffee time!

8 days ago
2
Callshannonfirst

Yes, booking is doing a nice job at copying all of airbnbs' worst mistakes.  This is why I am focusing more time on getting guests direct.  It is a drag when they make it hard. It is hard enough to inch up in the number like I am at 8.6 and I have a total review score of 9.4 for the last 90 days, but has my 8.6 moved up NOOOOOOOOOOO it has not.

Why does booking think airbnb is a good role model. I left there.

3 days ago