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Overbooking

 I've got a overbooking from 6th April and 13th April. I have tried to contact with one of my guests but he didn't reply me. If that is the case, I cannot receive his bank transfer payment as well.

3 Replies

4
Carolina

Hi Mandywu,

Great question! You’re not the first to ask, so we’ve created this Partner Help article to walk you through it.

Good luck with everything,
Carol

1 year ago
1
Issvar

Hello,

I am new at booking.com, I registered yesterday. I thought I had synchronized the calendars between booking.com and airbnb. But now I have received a booking from 22.1.18 to 26.7.18. This is already booked with airbnb. Can you help me cancel this booking?

Best regards,

Isak

1 year ago
1
Barbadian44

I have my property synchronised across a few platforms including Bookings.com. I have found on 2 occasions that though reserved dates on another platform is showing up on the Bookings site nevertheless Bookings.com permit the reserved date to be overridden or partly overridden by a customer reserving on Bookings.com site.

7 months ago