We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Property name change

I need to change my property's name, how do I do this?, can anyone help please? Regards Joanne 

2 Replies


Hi Joanne,

We changed our property name in 2016 and made the request via the extranet inbox. It is the Contents Specialists Team who make this type of change. So if you contact them via the extranet with the details of your change, they will take care of it and let you know when it's done. In our case, I think it was a week or two before it actually happened.

Hope that helps.



2 years ago

I need to change my property name as a "mandaramnuwara villa" please make soon as possible thank you

2 years ago