We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



property owner


My name is pierre Rizkallah from Zahle, Lebanon, I signed with booking.com over 3 months ago and I still dont have any answer from you as of today!


Please e mail me: rizkallah.pierre@gmail.com

Zahle Hills Hotel


1 Replies



Hi , welcome 


You seem to believe this is direct to BdC and support staff.


It is not.


Its literally called Partner Community. so it is surprising how more and more people keep making this mistake.


No support staff will see or reply  to this.


You must do it yourself, i.e. use Partner Help below and phone them.


10 months ago