Lexactitude est la politesse des rois
How many of your guests do provide time of arrival? How many of them do actually arrive on time?
I recently see an increase of guests, who take their plans very seriously. They do notify about time of arrival and if there are any changes, they do notify us. Though we can't demand exact time of arrival due to "airport location", it made my life easier and coordinating with staff smooth as silk. I also believe that the first person who benefits from it, is the guest himself.
I wonder what guests are thinking of, when they travel more than 18 hours on plane to foreign country and yet they do not answer my multiple messages about their arrival time.
Our check in time is till 11pm only as mentioned in the listing. But we accept people at 3am, 5am...I wonder if any of the hosts here denied an entry due to the reason of late arrival.
How to improve the guests punctuality on Booking? Please, share your experience, suggestions and thoughts.