quality review by booking.com
I am confronted by a one sided unannounced action of our partner, Booking.com. While being a partner for almost a year, frequent reservations and a customer review score of over 9,5!! Booking.com decided to switch off the account for a quality review.
Consequences are that my chalet is sold out according to the booking.com site and the partner help desk give no answer on why, when etc. They only inform me that they don't know anything and that it will take NORMALLY 5 working days!!
WHO ELSE HAS EXPERIENCE WITH THIS TYPE OF ACTION BY BOOKING.COM AND PUTTING YOU FOR AT LEAST FIVE DAYS OUT OF BUSINESS !!!!
UNBELIEVABLE. HELP !!
REPLIES ARE APPRECIATED