1
Answered

Risk free

Hi 

I had risk free cancelation on my property ad . Recently it disappeared and i dont know what to do . I have already cheacked it on my extranet page on policy tab but there is no option over there . Could someone can help me with this issue .

5 Replies
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B.
Ilaria - Commu…

Hi ZEVAR RABIEVA ,

Thanks for your post. You can find more information on Risk Free Reservations here.

Have a nice day. 

+1
11 months ago
8
pibomarco

You don't have to do nothing. Booking.com is searching new guests to replace the canceled booking. 

+2
11 months ago
10
M Adamopoulou

Pibomarco I am a little confused with risk free...

I had lately a reservation that stars that it’s risk free..

How does it work???which reservations become non risk???

Thanks in advance for your valuable time...

 

11 months ago
8
pibomarco

It means that booker can cancel for free without penalties. If the booking is canceled, booking.com will try to find another booking. If they don't find it, you'll get paid anyway (I think that the payment for canceled risk-free booking is deducted from the commission invoice).  

+2
11 months ago
10
M Adamopoulou

Pibomarco thank you very much for such detailed information.

Wish you well...

11 months ago