Should Booking.com dictate the policies for all of the hotels.
I was trying to get a policy amended in regards to the cost of the guest suites. Here is the response that I received
Thanks for getting in touch with us.
The policy sentences are made of templates by default, which cannot be changed or amended nor a new statement can be added.
We are terribly sorry, due to above described reason, we are unable to add any additional line to the policy.
If you have any other questions the Partner Help Center covers many topics, and we’re always here to help.
Partner Help Center
Thank you for working with Booking.com.
HERE IS MY RESPONSE!
Thanks for responding to my inquiry.!
I am a little taken back that the partners aren't able to modify policies that would fit their properties. So how would you suggest we communicate our policies to our guests since the extranet is also being scrutinized on what can be said or sent . I believe that is is something that should be brought to the attention of other partners on the Partner Forum.