Small properties, problems competing with new booking.com system
Hi everyone, I am running a very small boutique property and am finding it a little difficult working within booking.com. Why I say this is because I am getting regular bookings with Booking.com however the percentages overall seem to be not sufficient for the program that Booking.com likes. I am in the preferred partner program and they keep threatening to kick me off because of my preformance score. I have only one room to rent and it is being rented about half the weeends in any one month. I have perfect scores from my reviews. This does not seem to be enough for the program. My score moves up whenever I am booked, however whenever I am vacant my score plummets to the bottom. I am frustrated and have not been able to figure out what to do! Anyone have any experience with this? Please help me!