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Easing guest concerns around cleanliness

Hi Community,

I’m Nicola and I’m a Travel Writer for Click. Magazine - where you can read all about Booking.com news, trends and insights, and industry perspectives. As part of a new community series, I’ll be sharing Click.’s latest must-reads to ensure you get the inside scoop on the road ahead. Get comfortable with a coffee and enjoy the articles!

First up, health and safety. Cleanliness is more important than ever, with customer mentions of “clean” and “safety” in questions to partners up by 61%. Discover how you can update your listing to meet these guest concerns in our interview with Senior Director of Product at Booking.com Serdar Akin

Speaking of safety, soon we’ll be diving into the topic of digital security - from protecting your data to preparing for potential threats - with Booking.com’s Director of Cybersecurity. Do you have a related question you want to be answered by our expert? Let us know in the comments and we’ll make sure to ask it.


Will we get a way to update FAQ (questions for your property) for previous questions?

also archive questions now no longer relevant.