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1

2017 awards

Hi everyone
I received an e-mail today saying congratulations as I won an award!
Great, I thought. However, when I went to download it, it said sorry you didn't appear to have won one?
We have continued receiving high reviews, so I'm wondering what has happened? Can anyone explain please? Thank you in advance :)

6 Replies

1
Ea

Same problem here....

1 year ago
1
Booking

same thing happened.

1 year ago
1
Info

Same with me

1 year ago
5
Brooke

We are aware that some of you have encountered issues downloading your award.

If you are experiencing issues while trying to download your digital award you can now try again by visiting the dedicated Partner Help section: Where can I find my digital Guest Review Award.

If you have any questions about eligibility criteria, scores and deliveries, please visit the dedicated Partner Help Guest Review Awards section.

1 year ago
1
Ajmallinson

Yet again I received a mail saying click here to download your digital award and the page opens up but no box to enter the property number to be able to do so !

1 year ago