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About booking number

Dear; Partner,

 We want to  modify booking, The booking is normally check in 15 may 2018 to check out 20 may 2018 but the guest not like the room ,so the guest want to early check out in 17 may 2018 . So that booking is the hotel will be money back to guest 3 days and the modify booking to 2 days only ( 15 may 2018 to 17 may 2018 ) . The email of hotel ( ) . Thank you.

2 Replies

Ranthambore Ba…

You may change the check out dates after check in, there is a option to mark no show and to update check out date in the extranet. you can use the same after check in.

1 year ago
Asad Chaudary

It's even better if you can ask the guest to make the amendment to their reservation, but it's imperative the dates are correct to avoid paying extra commission for the dates the guest didn't stay.

1 year ago