Bad guests make damage, behaved not nicely and after that leaves bad grade without comment
One simple question: Why Booking.com not delete review without comment in situation in which that guest make damage and behave not nicely ( we informed Booking.com about that probem)?
They say to us we can not do anything in case they know that bad review causes us damage on internet and in our financial budget beacuse they made few hundred euros of damage.
Do you maybe know situation in which Booking.com take some actions and delete review for the guest who makes damage? Why is sense of business in which someone makes damage and after that leave bad review?
Thanks a lot for reply and help.