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family and couples hotel

Hi

I've only recently set up a booking.com page for my mothers hotel, we only accept couples and families, she has a worry that if a group such as a stag or hen party book a room through the website that she wouldn't be able to turn them away because they have already paid, we have stated on booking.com that we do not accept groups so I was wondering what are peoples thought on this would you turn them away if they turned up?

personally I would because it stated on the website no groups but what would be the best way to deal with this?

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Renee Bergner

Our hotel loves to work with groups.

Renee Bergner

11 months ago