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Guest reviews comfort score criteria

Can anyone tell e what the criteria is on the ‘comfort’ score on guest review have had a couple of times only been marked 7.5 but everything else is a y idea as thanks 

my name is Jenni own two apartments in 🇪🇸 

1 Replies


Hi! The scores are based on 4 smileys and 4 sad faces for a total of 10 points so a 7.5 score is equivalent to 3rd place (or 2 behind the full marks of 10) good as then there is very good (8.75) and excellent (10)

1 year ago