Gust messaging through RMS not working
Is anyone else having problems with the guest email extranet. When we send from our RMS the emails bounce back. Our only option is to manually enter the confirmations and deposit receipts in the extranet. As we have a large number of bookings this is time consuming and double handling. Our automatic email system has worked fine until the last few months. Booking.com's response is less than satisfactory and despite several contacts with them the problem has not been resolved.