We are a hotel and have huge issues with our booking.com inbox.
We always have messages to answer from guests, but after a few minutes (sometimes even seconds), the inbox freezes and says "it looks like something went wrong, please try again later".
After refreshing, we still see that there are messages unanswered, but we cannot actually see these messages. This problem has been happening for the last few months are so. We didn't use to have these issues in the past. It is very annoying as this slows down our work tremendously. Does anyone have the same issue or knows what to do about this?
Thank you for your help.