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No Show guests

I had already sixth booking by guest but they didn t come, and tell me what should i do? or find out something about it what's happening.

2 Replies

7
Thuild - Your …

Dear Qetusia66,

Follow these steps:

1. Call guests 2-3 days prior to arrival and confirm with them when they arrive and how to find your place

2. Make sure you have cancellation charges and mark bookings as no show then charge guests the fee

3. Review your property location and settings, people might not be able to find your place, however they would call you if they couldn't find it

Best regards,

Zsolt - www.thuild.com

11 months ago
1
Sale Manager

if you charge no show fee, you might lose booking .

11 months ago