Question of the Week: How do you check in with your guests during their stay?
Getting the right balance between making guests feel welcome and respecting their privacy can be tricky. Once they’re checked in, how do you check in with them?
Do you send them a text message after their first night? Do you make a point to speak to each guest during breakfast? Do you provide a phone number they can call outside of regular working hours? Share your tips, templates and photos in the comments below!