why are the replies to my reviews being butchered by Booking.com?
Why when I write a reply to a review, does booking.com then completely butcher it?
Every reply I write is hacked to pieces and rewritten, coming out like complete rubbish.
I am an English native speaker and professional writer, and I don't understand why someone who clearly has English as a second language or a very weird language bot, is turning my replies into complete gobbledegook!!!