Great guest experiences
Share advice and gain new ideas on how to make the most of your guests experience.
Wondering if anyone has had issues with Booking.com removing guest reviews. I have now had this happen twice. When I contact them, the response is that the detection system removes reviews that appear
Hi! guys, My little guests enjoy picnic even late in the night.
We had guests book in with us under name *** ***- beware of them as they book for cheap then stay over a period and invite their friends as well over then they sleep over, they break all the rules and
How many of you out there feel that booking.com need to change their guest review score system. Presently they only allow guests to score using 4 smiley faces out of 6 categories. Each smiley face
Why can't I reply to all guest reviews. Some reviews show up without the possibility of the owners replying to them. Am I missing something! I believe that if the guest wants to write something then
There is a problem with the design of the Guest Review questionnaire . This is important because if a Partner receives a low score unfairly, it can impact their reputation and livelihood. I have 2
Can anyone assist, poor review because they went snopping through the night and were caught
Hi B.com team, I would like to know,is it possible to rearrange amenities according to what we would like to highlight in specific room type? NJ
I have 2 guests wanting to make reviews, but they have both said that booking.com has not sent an email! this is a new apartment so I am eager to get my rating, any suggestions