Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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Making a guest feel welcome.

Welcoming guests with a smile and leading them into a clean,fresh, pleasing room is the first step to a great guest experience. Assisting in giving information of what to experience is always received
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Suggestion for Booking.com

We have a couple of room types that are listed as double/twin rooms. There is an option on each room type for the guest to choose their preferred bed configuration (double or twin). More often than
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Guest Review Award

Dears, We feel honored to be presented with this achievement and having one of the highest review scores on Booking.com. We would like to give booking.com a warm thank you. We will be diligent
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Unpaid guests

Three bookings in three days all had extra guests not included in the booking. This is appearing more. It is dishonest. Not all booking.com bookings but the problem exists within the industry,

About Great guest experiences


Share advice and gain new ideas on how to make the most of your guests experience.


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Conversations in Great guest experiences