Great guest experiences

Share advice and gain new ideas on how to make the most of your guests experience.

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Guest Review

Wondering whether others here think it is acceptable for a guest to leave a comment that the "owner seemed confused"? Is that a personal comment (don't forget these comments are open to the public
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Excellent guests!!!

Hello guys!!! Do you believe there are excellent guests??? Until now I thought that is impossible!!! My last guests have left me speechless!!! Although my Studio is fully self catered with many extras
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Reviews - b.com not posting reply

I was just wondering....why is it taking b.com so long (2 weeks or more) to post my reply to a guests review ? Some left a 10, some did'nt, but either way I always say some thing and thank them for
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Review score

I’m consistently getting top review scores for everything guests have to review on, but then get a lower score for Value for Money. If guests are loving everything else and I’m still getting bookings,
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Do your guests bring you gifts?

Hello again!!! I usually give my guests a small farewell gift when leaving to show my gratitude. Never expected that a guest visiting my Studio for the first time would ever bring me a present. My
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Guest reviews

Surely where you the guest House provides facilities as described on booking.com....and the guest has booked based on those descriptions...... The review should reflect a 10 out of 10? I understand if
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Review

A guest leaves a review where Denoted another hotel not related to my place. I can't contact with the guest because her phone number doesn't answer which she put on booking. I ask booking.com on

About Great guest experiences


Share advice and gain new ideas on how to make the most of your guests experience.


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Conversations in Great guest experiences